PRIVACY POLICY

Last Updated: November 19th, 2025
Welcome to Eloura Wellness. We are committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at elourawellness.com (the “Site”) and/or use our services (the “Services”).


By accessing or using the Site/Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:


a. Information you provide to us:

Contact information (e.g., name, email address, phone number, mailing address) when you fill out forms (e.g., waitlist, contact).

Health-/wellness-related information if you provide it in the scope of our services (e.g., goals, preferences, medical history).

Communications between you and us (e.g., messages, support requests).

b. Information collected automatically:

Usage and analytics information (e.g., IP address, browser type/version, device identifiers, pages visited on the Site, time/date of visit).

Cookies and similar tracking technologies: we may use cookies and third-party tools to collect analytics, track engagement, personalize content, and for advertising/marketing purposes.

c. Information from third parties:

We may receive information from service providers, analytics vendors, advertising partners, or other third parties.

If you log in or connect through a third-party service (if applicable), we may receive information from that service.

2. How We Use Your Information

We may use your information for the following purposes:

-To provide and operate the Site and our Services.

-To register you for offers, waitlists, consultations, communications.

-To respond to your inquiries and provide customer support.

-To personalize your experience (e.g., show content relevant to your interests).

-To communicate with you: send updates, newsletters, marketing/promotional messages (with your consent where required).

-To process transactions (if applicable).

-To carry out analytics and measure performance of our Site and marketing.

-To prevent fraud or misuse of our Services.

-To comply with legal or regulatory obligations.

3.SMS/Text Messaging & A2P Compliance

If you provide your mobile phone number and opt-in to receive SMS/text messages from us:

-By submitting your mobile number, you authorize us to send you text messages, alerts, offers, or notifications. Message/data rates may apply.

-Reply STOP to opt out of further text messages at any time. After opting out, you’ll receive a confirmation and no further messages will be sent unless you opt back in.

-Your number will not be sold to or shared with third-parties for marketing purposes without your explicit consent.

-We maintain this policy to comply with A2P/10DLC requirements: your mobile number and opt-in must be clearly documented; our web presence must include a dedicated privacy policy page.

4. How We Share Your Information

We may disclose information:

-To service providers, contractors, or vendors who perform services on our behalf (e.g., web hosting, analytics, email/SMS delivery). They are required to protect your information and use it only for the purposes we designate.

-To comply with legal obligations (e.g., court order, law enforcement).

-In connection with a merger, sale, reorganization, or transfer of our business (you will be notified if your personal information is transferred).

-With your explicit consent.

We do not sell your personal information to third-party marketing companies unless you provide explicit consent.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and other tracking technologies to:

-Recognize your browser or device, learn when you visit/resume sessions.

-Analyze Site traffic and usage.

-Measure effectiveness of our marketing, advertising, and referral programs.

-Personalize your experience (content, offers) based on your preferences.

You may disable cookies via your browser settings, but some features of the Site may not function properly.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy unless a longer retention period is required or permitted by law. When the information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights:

-Access: Request a copy of the personal information we hold about you.

-Correction: Request that we correct or update inaccurate or incomplete information.

-Deletion: Request deletion of your personal information (subject to legal obligations).

-Opt-out: Unsubscribe from marketing communications (email/SMS).

-Restrict processing or object to certain uses of your personal information.

If you wish to exercise these rights, please contact us at [insert contact email]. We may need to verify your identity before fulfilling requests.

8. Security

Depending on your location and applicable law, you may have the following rights:

-Access: Request a copy of the personal information we hold about you.

-Correction: Request that we correct or update inaccurate or incomplete information.

-Deletion: Request deletion of your personal information (subject to legal obligations).

-Opt-out: Unsubscribe from marketing communications (email/SMS).

-Restrict processing or object to certain uses of your personal information.

If you wish to exercise these rights, please contact us at [insert contact email]. We may need to verify your identity before fulfilling requests.

9. Children’s Privacy

Our Site and Services are not directed to children under 18 and we do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us and we will delete it.

10. International Data Transfers

If you are located outside the United States, your information may be transferred to, stored, or processed in the U.S. or other jurisdictions. By using the Site/Services, you consent to the transfer, processing and storage of your information in these jurisdictions, which may have different data protection laws than your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Site and indicate the “Last Updated” date at the top. Your continued use of the Site/Services after any changes constitutes your acceptance of the updated Policy.

12. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:


Eloura Wellness
Contact Email: [email protected]
Address: 670 N. Orlando Ave. #201, Maitland, Florida 32751
Phone: (407) 987-4233